System security

You will be required to enter your Hatch / Wilcom username and password to the first time you open the software. An internet connection is required to validate the username and password.


PC specifications

Check that your PC meets the system requirements. Check CPU/RAM as well as hard disk space. The table below provides minimum system requirements.

Component Minimum Recommended
CPU Intel® Core i3/5/7 or AMD Athlon FX 3GHz + Latest 64-bit (x64) multi core processor
Operating system Microsoft® Windows® 10 (64-bit Edition), Microsoft® Windows® 8.1 (32-bit or 64-bit Editions), Microsoft® Windows® 7 (32-bit or 64-bit Editions), all with latest service packs and updates installed. Microsoft® Windows® 10 (64-bit Edition) with latest updates installed.
Browser I.E. 11.0 or Later I.E. 11.0 or Later
Memory 8 GB 16 GB or more
Hard disk size 80 GB 256 GB or More (Solid State Drive)
Free disk space 40 GB 60 GB or More
Graphics card Support for Highest Color (32bit) and resolution (1600 X 900) Support for DirectX 9 graphics with: WDDM Driver 2GB of graphics memory (non-integrated) Pixel Shader 2.0 in hardware bits per pixel Dual Monitor Capable
Monitor 1600 X 900 screen resolution Dual monitors capable of displaying 1920 X 1080 screen resolution
Mouse USB mouse USB mouse
Sound card Required for multimedia training.
Internet connection Internet connection required to sign in to authenticate Hatch software, receive software updates and access online content. You can use Hatch embroidery software offline provided you connect to the Internet at least once every 60 days so that we can validate your software license.
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