Windows SmartScreen prevented an unrecognizable app from starting

This message may appear when installing Hatch Embroidery software and usually only appears on Windows 8.1 or Windows 10 PC's.

Simply follow these steps below to safely install the software:


Click the "More info" text and the option to continue will appear.

Click "Run anyway" and the setup will then begin.


Complete the setup of Hatch Embroidery which may require you to restart your PC (or do so later) in order to ensure all elements of the software are correctly installed on your PC.


If any issues still persist, please contact our customer care team here.

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