We’re really big on support and training here at Wilcom.

We’re not just software suppliers but we partner with you to help make your business a success.

Here are a few comments from our customers…

About our training…

"The thing I enjoy most about Wilcom is the customer service. With training videos now on-line, I don’t have to stop work to take the classes. When I do have questions, the customer service representatives and trainers are always willing to help. Maria is wonderful. She has an answer for everything. Thanks Wilcom and thank you Maria!"
J. Whitaker, StitchWorks

"I really enjoyed the training class this past week. Everyone there at Wilcom was so helpful and friendly. It really made us appreciate the decision we made to switch to Wilcom. You guys really made us feel like family."
D. Fultz

"I have one word to describe the training - phenomenal!!! James' knowledge of the Wilcom software and digitizing in general is superb. He was able to present the material in an easy to follow manner which allowed me not only to understand it in the classroom, but to come home and put it to use immediately. All of the staff was very friendly and made us feel right at home. The time flew by and I'm thrilled at how much I learned. The software is amazing and I'm looking forward to continuing to learn its capabilities."
Marcia and Steve Hiltabidle, Owners of Marcia's Creations

Read More Training Reviews


About our support…

"You support guys are one of the many reasons, in my opinion, that make Wilcom the best."
S. Miner

"As usual I am impressed with the excellent service provided from Wilcom, it is so refreshing when most firms seem completely indifferent to the needs of the end user. Sincere thanks to you and all involved."
Tania, Specialist Sewing

"I just wanted to say thank-you Wilcom for your excellent service in all respects. I am in the UK and am really impressed with everyone I have dealt with connected to Wilcom here in the UK, the USA and Australia, the courtesy and efficiency is second to none. This excellence of service is so very rare in our modern world. The free online training sessions for the software are fantastic, an unexpected added bonus and any problems that are 'user error' are dealt with quickly and kindly."
Tania in England

Read More Support Reviews