Wilcom Support

Training Videos

Training Videos

Walk-through guides that provide instant support.
Watch the videos

Operating System & PC Specifications

Operating System & PC Specifications

Make sure our software is compatible with what you have.
Operating System
PC Specifications

Popular Downloads

Popular Downloads

Find out Wilcom clients’ favorite downloads.
Go to Downloads

Support FAQ

Support FAQ

Frequently asked questions about support and software.
Read the FAQ

Wilcom Training Courses

Wilcom Training Courses

Experienced digitizers help you take on a hands-on approach.
Training Courses

TrueSizer Pro Help

TrueSizer Pro Help

All your basic TrueSizer Pro queries answered.
Get TrueSizer Pro Help

Tips for Installing ES/DS e3

Tips for Installing ES/DS e3

Start on the right track, install your software correctly.
Learn more

Hatch Embroidery Help

Hatch Embroidery Help

Help & support from our Hatch Embroidery team
Go to Hatch Support

Machine Connection

Machine Connection

Find out how to link Wilcom software to machinery.
More information

Technical Support Policies

Technical Support Policies

Find out more information on the kind of support you can get, take a look at Wilcom’s Technical Support Policies.