Training Videos

Here you'll find useful training and support videos to help you get the most out of your software.

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Contact our Technical Support Team

“Free help-desk support (accessible by phone or email) is offered to all DecoStudio and EmbroideryStudio customers who are on version e3. This free support is available for a period of 12 months from the date of purchase.

Wilcom has a number of other support options available for e3 customers who require support outside of this free support period and for customers who are on older versions of our software. Please click here for details.” 

Contact Support

TrueSizer Pro Help

Get help installing TrueSizer Pro

TrueSizer Pro Support

Operating System & PC Specifications

Operating System compatibility
PC Specifications

Need help with the e3 installation?

For New Users (Not Updates/Upgrades)
Update/Upgrade from e2
Update/Upgrade from older versions than e2

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Tips for Installing & Running ES/DS e3

Useful information about e3 software installation and usage from professional users.

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Popular Downloads

Service pack, update, Dongle drivers and more.

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Support News

The latest news relating to Wilcom support.

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