Training Videos

Here you'll find useful training and support videos to help you get the most out of your software.

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Current Issues

This section contains information relating to the incidents for which we are currently receiving a relatively high number of calls.

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Contact our Technical Support Team

Phone and email support is free for version e3 of EmbroideryStudio and DecoStudio.

A support fee of $199 USD per incident is chargeable for customers requiring support of older versions.

Contact Support

Need Training?

Watch training videos, find training classes, connect with industry communities and find resources.

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TrueSizer Pro Help

Get help installing TrueSizer Pro

TrueSizer Pro Support

Operating System & PC Specifications

Operating System compatibility
PC Specifications

Need help with the e3 installation?

For New Users (Not Updates/Upgrades)
Update/Upgrade from e2
Update/Upgrade from older versions than e2

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Tips for Installing & Running ES/DS e3

Useful information about e3 software installation and usage from professional users.

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Popular Downloads

Service pack, update, Dongle drivers and more.

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Support News

The latest news relating to Wilcom support.

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